Before You Blame the Person, Look at the System | The Ripple of the Week
Dona KappmeyerPublished on: 02/11/2026
Before blaming the person, look at the system. Inspired by Francis Hester, this Ripple explores how better systems, clearer priorities, and fewer bottlenecks can help good people perform at their best.
bad systems hold good people backleadershipsystems thinkingbusiness systemsprocess improvementemployee performancebusiness leadershipteam performanceaccountabilityoperational excellencebottlenecksTheory of Constraintscontinuous improvementFrancis HesterCaptain Hook Dumpster RentalsDona KappmeyerThe Dona KAPP ShowRipple of the Week